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Wren
Industries - Grand Junction, CO
Wren Industries is a five-person woman-owned precision machining company
located in Grand Junction, Colorado. In addition to precision CNC machining
from prototype to production, Wren Industries also provides manual machining,
and manufactures and distributes climbing devices.
By 2005, owners Wren and Krista Franklin had been operating their successful
precision machining shop for six years, but aspired to increased quality
and growth. They decided Wren Industries needed to incorporate a quality
system to enhance process and production, and to attract new customers.
They were referred to CAMT by partner organization Grand Junction Economic
Partnership.
CAMT worked with Wren Industries for over six months to assist them in
achieving the quality standards of the ISO9001:2000 and AS9100b certifications.
Owners and staff went through a total of approximately 120 hours of training
over six months, and implemented their new knowledge to create an effective
quality management system. New processes and tools were put in place,
such as the “job traveler,” a simple piece of paperwork that
traced a product from order to shipping and ensured the quality of the
product. The trainings also resulted in the establishment of systematic
measuring for quality. Wren Industries now methodically measures its scrap
rate trend and on-time delivery rate.
Wren Industries saw immediate results from the CAMT training, consulting,
and new ISO9001:2000 and AS9100b certifications. They have garnered new
customers and increased their sales by $50,000, saved time and work on
the shop floor through streamlining processes, and have transformed into
a culture of continual improvement. Most important, Wren Industries has
increased the clarity of their processes and management and is able to
focus on procuring new customers and jobs. “CAMT's consulting gave
us the tools to achieve a state of continual improvement,” said
Krista.
Results:
- Sales increase of $50,000
- Decreased scrap rate to .5%
- Reduced labor costs
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